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    CAD files and engineering drawings . Specify your manufacturing process, materials and other associated information.

    FAQs

    About what and all I can ask questions?

    Welcome to Q and A, you can ask anything which matters to your business in regards to cost, quality, delivery, communications , IP protection so on…..

    What information do you need for a quotation?

    2D drawings and quantity information are must have. 3D model is much appreciated followed by any of your customized standards for tolerances, features and finishing operations.

    How much time do you need to give me a quote?

    Varies by manufacturing technology, finishing operations and number of parts in a RFQ package involved. From the time necessary information are received, we quote.
    Component level without surface treatment - 24 hours, Component level with surface treatment - 2 to 3 days, Assemblies - 3 to 7 days, Kitting solutions - 5 to 10 days.

    Are lead times in working days or calendar days?

    Lead times are quoted in calendar days.

    What format of design files are accepted?

    Any CAD based software files, e.g. DWG, DXF, IGES , STEP and most commonly used formats such as .PDF and .JPG so on

    What industries you serve?

    Highly diversified industries including Medical, Aerospace, Defence, Food Processing, Oil and Gas, Automation, Service Vehicles and expanding….

    What certifications do have?

    AS 9100 Rev D and ISO 9001:2015

    What materials does go well with you?

    Aluminium, Carbon Steel, Stainless Steel, Inconel, Monel, Titanium, Copper, Bronze, Zinc, Plastics, Rubber and so on. Bar stock, castings, forgings, sheet metal stampings and fabrications, extrusions are various forms of raw material.

    How do you handle surface treatment needs beside primary manufacturing?

    We build anything to print by leveraging our supply base for plating, anodizing, powder coating so on…

    How can I be confident in your quality?

    Our operations are governed by established QMS, people in production are quality conscious and trained to be self reliant in assuring quality of whatever they produce. In addition, there are layered inspections of parts and audits of documents to ensure customer gets right quality. We don't negotiate quality.

    How quickly can I get my parts?

    Varies depending upon the several combinations of part type and size, material type, volumes and so on. We are capable and serving existing customers as fast as in a week, in 2-3 weeks wherever dedicated tools/patterns aren't required and quantity ranges between 25 - 100 numbers, some go up to 8 to 10 weeks when we need to build dedicated tools and in cases where we import material.
    To summarise, within a week to 10 weeks spread.

    How long do I need to wait for communications from the time I wrote?

    We are in IST time zone, the maximum will be 24 hours, we make ourselves available up to 10pm IST which facilitates to return communications in few hours most cases.

    How do I know that you will be on time?

    Weekly updates are provided to demonstrate progress and you can check on us anytime to get an update, pictures or video calls or anything more you wish to get an idea of status quo is extended to you.

    Who communicates with me on updates?

    There will be "Customer Success Lead" assigned to you and he or she is the single point of contact for you, not required to buzz on several doors to get your updates.

    Do you come to see us to check on your parts performance and how our team finds it?

    Yes, at least once an year and quite frequent wherever the scale and engagement is more with given customers.